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Instant Maintenance & Building Services
A modern London apartment building beside a period converted terrace

Who we work for

Different buyers, different pressures.

A block manager, a housing association and a developer all need something different from a contractor. Here is how we work with each, and what they instruct us for most often.

Start an enquiry020 7501 4043

Greater London and the South East · One bookings desk for every trade

01

Managing agents and block managers

One contractor across the portfolio, with reporting your clients can read and paperwork you can pass to the freeholder without editing it.

How we work with managing agents
Exterior block paintingCommunal area decorationFire risk assessmentsRoof repairs

What usually hurts

  • Leaseholders chasing updates you do not have yet
  • Section 20 consultation timescales on cyclical works
  • Compliance evidence scattered across half a dozen suppliers

How we handle it

  • A named contact per building, not a shared inbox
  • Photographs before, during and after every attendance
  • Scheme certification issued on completion, in date and ready for your compliance file
  • Quotes structured so they can be dropped into a Section 20 notice

02

Housing associations and registered providers

Void turnaround and compliance programmes delivered to a schedule, with operatives who are used to working in occupied homes.

How we work with housing associations
Void turnaroundVoid and quick turnaround decorationDamp, mould and leak tracingEICR testing

What usually hurts

  • Void days costing rent every week a property sits empty
  • Damp and mould cases that need evidencing, not painting over
  • Audit trails that stand up to a regulator's inspection

How we handle it

  • Void specifications priced line by line so you can compare
  • DBS checked operatives for occupied properties
  • Damp and mould works recorded with moisture readings and photographs
  • Rolling compliance programmes with reporting by property

What usually hurts

  • Gas, electrical and fire certificates falling due at different times
  • Tenant complaints escalating while quotes are chased
  • Refurbishment budgets that have to hold

How we handle it

  • One bookings desk for everything from a dripping tap to a full refit
  • Certificate renewal dates tracked and flagged before they lapse
  • Fixed price refurbishment with a written programme

04

Commercial property and offices

Works planned around trading hours, with the plant and systems side handled by engineers who specialise in it.

How we work with commercial property
Commercial boiler workMVHR systemsFire alarm installationCommercial and fit out decoration

What usually hurts

  • Disruption to occupiers and their customers
  • Communal plant failing with no obvious cause
  • Dilapidations and fit out deadlines

How we handle it

  • Out of hours and weekend working where the building needs it
  • Specialist diagnostics on communal heating, HIUs and ventilation
  • Method statements and RAMS issued before we attend

05

Developers, surveyors and architects

A contractor who reads the specification, prices it properly and tells you early when something on the drawing will not work on site.

How we work with developers and consultants
Full refurbishmentWindow replacementDrone roof surveys

What usually hurts

  • Tender returns that are not comparable
  • Snagging that drags past practical completion
  • Design details that fail once the trades arrive

How we handle it

  • Tender submissions prepared in house to your document structure
  • Buildability comments raised at tender, not at week six
  • Snagging closed out with photographic sign off

Insurance and accreditation

£10m public liability
Full company cover for works across occupied residential and commercial property.
£10m employer's liability
Directly employed engineers covered, with every specialist we appoint evidenced at onboarding.
Registered with the governing bodies
Gas Safe, NICEIC and NAPIT, BAFE and third party certificated fire stopping schemes stand behind the work we deliver.
Certification on completion
Every job closes with photographs and scheme certification you can hand straight to the landlord.

Insurance certificates and scheme registration details are issued on request and supplied with every tender submission.

Ask us to take a look.

Whatever's come up across your portfolio, a single repair or a full refurbishment programme, we'd welcome the chance to quote. Site surveys and quotes are free, so there's no cost or commitment in simply asking us to take a look.

020 7501 4043

bookings@instantmaintenanceservices.com

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