A modern London apartment building beside a period converted terrace

Who we work for

Different buyers, different pressures.

A block manager, a housing association and a developer all need something different from a contractor. Here is how we work with each, and what they instruct us for most often.

Start an enquiry 020 7501 4043

Greater London and the South East · One bookings desk for every trade

Managing agents and block managers

One contractor across the portfolio, with reporting your clients can read and paperwork you can pass to the freeholder without editing it.

Exterior block painting Communal area decoration Fire risk assessments Roof repairs

What usually hurts

Leaseholders chasing updates you do not have yet
Section 20 consultation timescales on cyclical works
Compliance evidence scattered across half a dozen suppliers

How we handle it

A named contact per building, not a shared inbox
Photographs before, during and after every attendance
Scheme certification issued on completion, in date and ready for your compliance file
Quotes structured so they can be dropped into a Section 20 notice

Housing associations and registered providers

Void turnaround and compliance programmes delivered to a schedule, with operatives who are used to working in occupied homes.

Void turnaround Void and quick turnaround decoration Damp, mould and leak tracing EICR testing

What usually hurts

Void days costing rent every week a property sits empty
Damp and mould cases that need evidencing, not painting over
Audit trails that stand up to a regulator's inspection

How we handle it

Void specifications priced line by line so you can compare
DBS checked operatives for occupied properties
Damp and mould works recorded with moisture readings and photographs
Rolling compliance programmes with reporting by property

Private landlords and portfolio owners

Keeping properties let, compliant and worth what you paid for them, without you managing separate trades.

Kitchen and bathroom refurbishment Boiler work Plumbing and general repairs Internal painting and decorating

What usually hurts

Gas, electrical and fire certificates falling due at different times
Tenant complaints escalating while quotes are chased
Refurbishment budgets that have to hold

How we handle it

One bookings desk for everything from a dripping tap to a full refit
Certificate renewal dates tracked and flagged before they lapse
Fixed price refurbishment with a written programme

Commercial property and offices

Works planned around trading hours, with the plant and systems side handled by engineers who specialise in it.

Commercial boiler work MVHR systems Fire alarm installation Commercial and fit out decoration

What usually hurts

Disruption to occupiers and their customers
Communal plant failing with no obvious cause
Dilapidations and fit out deadlines

How we handle it

Out of hours and weekend working where the building needs it
Specialist diagnostics on communal heating, HIUs and ventilation
Method statements and RAMS issued before we attend

Developers, surveyors and architects

A contractor who reads the specification, prices it properly and tells you early when something on the drawing will not work on site.

Full refurbishment Window replacement Drone roof surveys

What usually hurts

Tender returns that are not comparable
Snagging that drags past practical completion
Design details that fail once the trades arrive

How we handle it

Tender submissions prepared in house to your document structure
Buildability comments raised at tender, not at week six
Snagging closed out with photographic sign off

Insurance and accreditation

£10m public liability: Full company cover for works across occupied residential and commercial property.
£10m employer's liability: Directly employed engineers covered, with every specialist we appoint evidenced at onboarding.
Registered with the governing bodies: Gas Safe, NICEIC and NAPIT, BAFE and third party certificated fire stopping schemes stand behind the work we deliver.
Certification on completion: Every job closes with photographs and scheme certification you can hand straight to the landlord.

Insurance certificates and scheme registration details are issued on request and supplied with every tender submission.

Ask us to take a look.

Whatever's come up across your portfolio, a single repair or a full refurbishment programme, we'd welcome the chance to quote. Site surveys and quotes are free, so there's no cost or commitment in simply asking us to take a look.

020 7501 4043

bookings@instantmaintenanceservices.com

Get a quote