Most managing agents we work with have the inspection report. What they need is the route from a spreadsheet of defects to a block of compliant doors, with evidence that stands up to scrutiny. That route is a programme, and it lives or dies on grading, access and paperwork.
Grade before you schedule
Not every defect carries the same risk. Gaps beyond tolerance, failed closers and missing seals on flat entrance doors come first; signage and cosmetic issues can follow. Grading the inspection findings into risk bands turns an overwhelming list into a sequence you can budget and defend.
This is also the point to separate repairs from replacements. A door with a damaged core or a non rated letter plate will fail again after adjustment; replacing it once is cheaper than remediating it twice.
Solving the access problem
- Batch work by stair core so residents see one visit, not five
- Offer two hour appointment windows with text reminders the day before
- Carry common ironmongery, seals and closers on the van to avoid return visits
- Use a booking link for flat entrance doors so leaseholders choose their slot
- Record every no access visit with photographs for the audit trail
Replacement doorsets done properly
Where replacement is needed, a certificated doorset installed by a competent fitter is the only defensible route. The certificate, the installation record and the gap measurements on completion should all be filed against the door reference, not buried in an email chain.
Evidence is the deliverable
The programme is not finished when the last door closes properly. It is finished when every door reference carries its inspection, defect, remedial, completion photograph and, where applicable, certification in one place. That file is what the building safety case, the insurer and the tribunal will ask to see.