Planned & reactive maintenance
Emergency repairs
Emergency call outs for water ingress, failed heating, electrical faults, broken access and other urgent building defects across London and the South East.
What we do
When a boiler fails, a leak appears through a ceiling, or a communal door mechanism stops working, the priority is getting someone competent on site quickly and making the situation safe. We run an emergency line during working hours and can extend cover to out of hours arrangements for managing agents and block managers who need guaranteed response.
Our engineers carry out initial make safe works, diagnose the cause and either complete the repair there and then or quote and schedule the permanent fix. All emergency attendances are recorded with photographs and notes so the repair trail is clear for the landlord file.
What is included
Typical scope on this trade.
- Water ingress and leak make safe
- Heating and hot water failures
- Electrical faults and loss of power
- Broken access, locks and door closers
- Glass, glazing and security boarding
- Blocked drains and waste issues
- Photographic report and follow up quotation
Where it fits
Instructed by managing agents, block managers, landlords and tenants reporting urgent defects that need same day attendance.
See all planned & reactive maintenanceWhat to expect
Typical turnaround
Emergency calls are attended the same working day where possible. Out of hours cover is available by arrangement.
How pricing works
Emergency attendance is charged as a call out plus time and materials. Permanent repairs are quoted separately once the make safe is complete.
Completion documents
- Call out report with time of attendance and actions taken
- Photographs of the defect and make safe works
- Diagnosis and quotation for permanent repair
- Completion photographs once the repair is finished
Common questions
Frequently asked questions
What clients say
5.0 on Google from 230 reviews“Leon was quick and efficient in repairing our office door, and left a good impression on our entire office.”
Ask us to take a look.
Whatever's come up across your portfolio, a single repair or a full refurbishment programme, we'd welcome the chance to quote. Site surveys and quotes are free, so there's no cost or commitment in simply asking us to take a look.